Roles and Privileges

Attention: The Virtual Care Solution is not currently released. The documentation in this Help Center is to be used for testing purposes only.

The application supports the following privileges for the Virtual Care Solution, so that users can be given only the access required to perform specific activities.

Roles

Role Entities Requests Configurations
Hillrom
Hillrom Administrator Read, Create, Update, Delete View Only Read, Create, Update, Delete
Hillrom Technical Support Read, Create, Update, Delete View Only Read, Create, Update, Delete
Hillrom Read Only View Only View Only View Only
Customer
Virtual Care Requestor View Only Read, Create, Cancel View Only
Virtual Care Remote Provider View Only View, Accept, Complete, View Patient Data View Only
Virtual Care Configuration Administrator View Only N/A Read, Create, Update, Delete

Permission Scope

Permission scope indicates the operations that can be performed within the Virtual Care Solution.

Area Permission Scope Permissible Operations
Entities ViewEntity View all entities in the hierarchy.
Requests ViewRequests View existing Virtual Care Solution request basic information.
CreateRequests Create new Virtual Care Solution requests.
CancelRequests Cancel existing Virtual Care Solution requests.
AcceptRequests Accept existing Virtual Care Solution requests.
CompleteRequests Complete existing Virtual Care Solution requests.
ViewRequestPatientData View patient clinical data associated with existing Virtual Care Solution requests.
Configurations ViewConfigurations View existing Virtual Care Solution types.
CreateConfigurations Create new configuration information.
UpdateConfigurations Update existing configuration information.
DeleteConfigurations Delete existing configuration information.