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External Digital Health Platform Help Center
External Digital Health Platform Help Center
  • Hillrom Smart Device Connectivity R1.2.4 Help Center
  • Customer Digital Health Portal User Guide
  • Data Security and Privacy
  • Hillrom Patient Risk Surveillance R1.0.4 Help Center
Index
  1. Home
  2. Hillrom Smart Device Connectivity R1.2.4 Help Center

    Start here to view information about the Smart Device Connectivity product.

  3. Troubleshooting Guide
  • Hillrom Smart Device Connectivity R1.2.4 Help Center

    Start here to view information about the Smart Device Connectivity product.

    • Printable Smart Device Connectivity User Guide
    • About Smart Device Connectivity
    • Documentation
    • Before You Begin
    • Onboarding Instructions

      The term “onboarding” refers to the creation of a connection from a facility’s electronic medical record (EMR) system to Hillrom Smart Device Connectivity. This process cannot be completed unless a virtual private network (VPN) connection has been configured or Certificates have been shared between Hillrom and the customer.

    • Troubleshooting Guide
      • Basic Troubleshooting
      • Troubleshooting Technical Issues
    • Additional Resources

Troubleshooting Guide

Select one of the options below for more detailed information.

Basic Troubleshooting

Troubleshooting Technical Issues

Hillrom Digital Health Gateway R1.2.400
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