About the Virtual Care Solution
The Virtual Care Solution product provides the ability to perform voice and video collaboration between Virtual Care Requestors and Remote Providers. The Virtual Care Solution also provides access to near real-time clinical data from the patient's electronic medical record (EMR) and the Patient Risk Surveillance product via Smart Device Connectivity.
See the Hillrom Virtual Care Solution R1.0.000 Help Center for more detailed information.
Intended Use
The Virtual Care Solution is intended to support video consultation services among the clinical team, regarding a patient's condition and to provide access to a patient's near real-time clinical data.
Virtual Care Solution is intended for use in hospitals where intensive and critical care are provided with 24-hour medical supervision, constant monitoring is required, and the provision of life support systems and equipment are used in medical procedures that are essential to maintain or improve the vital function of the patient.
Virtual Care Solution is intended for use in hospitals and other medical facilities that provide acute care, where medical supervision and monitoring are required, and medical equipment used in medical procedures is often provided to maintain or improve the condition of the patient.
Intended Users
Virtual Care Solution is intended for the following types of users:
- Virtual Care Requestors
- Those requesting a virtual care consultation. Includes Registered Nurses (RN), Care Managers, Care Coordinators, Licensed Practical Nurses (LPN), Nursing Assistants (CNA, PCT, PCA), and Hospital Unit Coordinators.
- Remote Providers
- Providers outside the organization who respond to requests created by Virtual Care Requestors. These can include Physician Assistants (PA), Nurse Practitioners, and Physicians with specialties such as Neurologists, Psychiatrists, Intensivists, and so forth.
- Hospital Administrators
- Includes Registered Nurses (RN), Care Managers, Care Coordinators, Licensed Practical Nurses (LPN), Nursing Assistants, (CNA, PCT, PCA), Physicians, Respiratory, Physical, and Occupational Therapists, and Imaging and Laboratory Technicians.
- Non-Clinical Hospital Staff
- Includes Biomeds, Clinical Informaticists, Hospital Information Technology personnel, Hospital Information Technology Security Officers, and so forth.
- Hillrom Technical Service Personnel
- Includes Service Technicians, Service Managers, Technical Support, and so forth.
- Third Parties
- These can include Hillrom partners and analytics vendors.