Customer Organizational Hierarchies
Hillrom Smart Device Connectivity supports integration through the creation of a hierarchy configuration that represents the customer's organizational structure and location layout. Smart Device Connectivity requires a minimum of five (5) levels to be configured in order to provide a workflow for data from Hillrom devices to flow through to the EMR and/or out to third-party systems. Gateway connectivity also supports receiving EMR/ADT data from the Hospital Information System.
Customer hierarchy levels
| Hierarchy | Description | Allowed |
|---|---|---|
| Enterprise | This is the highest level of a hierarchy, and should be considered the top-most level of a customer. Only one Enterprise level can exist for a customer. | One |
| Region | This is the logical (or physical) geographical information where a grouping of organizations may occur (for example, East region, West region, and so forth). | Many |
| Organization | This is a group of one or more Facilities within a Region. | Many |
| Facility | This is a required hierarchy level, and should consist of the actual physical location of a building. This level is used to ensure that data is received from Hillrom devices. Note: From a system perspective, this would be the "Tenant" level of the hierarchy. |
Many |
| Unit | This is a required hierarchy level, and should consist of
nursing units (or groups of locations) within a Facility. This level
is used in performing unit level mapping that matches the EMR logical
location. It is also instrumental in ensuring that data is received from
Hillrom devices. Note: Connections are not supported at this level; therefore, connection inheritance does not apply. |
Many |
Multiple hierarchy levels within a given Enterprise
A typical organizational hierarchy consists of one Enterprise and at least one of each of the following items: Region, Organization, Facility, and Unit. Multiple-level hierarchies are supported under the Enterprise level. The last two hierarchy levels (for example, Facility and Unit) of any hierarchy configuration are required in order to receive device data from Hillrom devices.
EMR location mapping
Creating unit location mapping acts as a bridge between the EMR system location and the physical location where patients may be located. Facility devices, such as wired Centrella beds, are registered to known locations within the Gateway. In order to perform unit location mapping, a Facility and Unit must be configured in the Digital Health Portal. This mapping of EMR locations is an integral part of allowing data to flow between Hillrom devices, Smart Device Connectivity, the EMR, and third party systems and interfaces.