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Customer Digital Health Portal User Guide
About Reporting
Standard Reports
This section provides a description of all available reports.
Standard Reports without PHI
The standard reports that do not include protected health information (PHI) are described in this section.
Falls Protocol Compliance Insights Report
Use the Falls Protocol Compliance Insights report to view relevant bed settings over a selected time period and ensure your facility is complying with standard falls risk protocols.
Navigating the Falls Protocol Compliance Insights Report
The Falls Protocol Compliance Insights report includes several tabs, which you an use to view different bed setting and compliance information.

Customer Digital Health Portal User Guide
- The Digital Health Portal
  The Digital Health Portal page enables you to launch all Digital Health Platform applications that you are authorized to access. If you are not authorized to access an application, you cannot launch it from this page.
- Logging into the Digital Health Portal
  The Digital Health Platform enables you to authenticate using your organization's Single Sign On (SSO) provider.
- Entity Selection
  An Entity is the Digital Health Platform representation of a physical location or a logical grouping of physical locations within a user's organizational infrastructure.
- About Administration
  Users who have access to the Administration portal will see the Administration tile within the Digital Health Platform Portal when they log in.
- About Dashboard
  The Dashboard enables caregivers to monitor a facility’s patients within each configured nursing unit.
- About Reporting
  - Reporting Browser Recommendations
  - Reporting Controls
  - Generating and Printing Reports
  - Understanding Report Parameters
    Report parameters enable users to filter the data returned in the report to what is most relevant to their needs.
  - Reporting Data Retention: PHI vs. Non-PHI
  - Sepsis Onset Time Criteria
  - Septic Shock Onset Time Criteria
    The Reporting system uses the following criteria to define a time, referred to as Septic Shock Onset Time (also known as Time Zero), that denotes when a patient is suspected of having Septic Shock, to support Sepsis bundle compliance reporting.
  - Sepsis Bundle Compliance Criteria
    The Reporting system uses the following Sepsis bundle tasks to determine Sepsis bundle compliance, in order to support Sepsis bundle compliance reporting.
  - Standard Reports
    This section provides a description of all available reports.
    - Standard Reports with PHI
      Standard reports that include protected health information (PHI) are described in this section.
    - Standard Reports without PHI
      The standard reports that do not include protected health information (PHI) are described in this section.
      - Sepsis Insights Report
      - Sepsis Bundle Compliance Report
        Sepsis bundle elements must be implemented when there is a Time Zero instance (a case of Severe Sepsis or Septic Shock). These bundle elements are time-based and are considered complete when all the tasks associated with them are complete. Overall compliance is only achieved when all of the tasks are completed on time.
      - Falls Protocol Compliance Insights Report
        Use the Falls Protocol Compliance Insights report to view relevant bed settings over a selected time period and ensure your facility is complying with standard falls risk protocols.
        Navigating the Falls Protocol Compliance Insights Report
        The Falls Protocol Compliance Insights report includes several tabs, which you an use to view different bed setting and compliance information.
- About Voalte Family Administration
  The Voalte Family Administration portal within the Digital Health Platform enables you to configure Voalte Family™ Messaging.
- About the Virtual Care Solution

Navigating the Falls Protocol Compliance Insights Report

The Falls Protocol Compliance Insights report includes several tabs, which you an use to view different bed setting and compliance information.

Overview: Displays the chosen location's percent of compliance over the selected time period.
Location Comparison: Use to compare the compliance percentage levels for different locations within an entity.
Bed Exit: Displays a chart showing the percentage of time each bed exit mode was used within the specified time period.
Brake Switch: Displays a chart showing the percentage of time each brake switch setting was used within the specified time period.
Bed Height: Displays a chart showing the percentage of time each bed height setting was used within the specified time period.
Bed Rails: Displays a chart showing the percentage of time each bed rail was up or down during the specified time period.